How to Get Current Customers to Refer You to Others

According to current marketing wisdom, one unhappy customer will tell 7 other people about their bad experience with a product or business. A happy customer will only tell 1 other person about their great experience. How can you beat these odds to get more of your satisfied customers to spread…

Why Implementing Social CRM Is Important To Your Business

Everyone and their pet is on social media these days, and so are smart businesses.  Companies from around the globe have found that being on sites like Facebook and Twitter have helped them significantly in terms of what is referred to as “social CRM”.  Social CRM, also known as “social…

Love wins on Social Media

The Supreme Court in the United States, ruled by a 5-to-4 vote on Friday that the Constitution guarantees a right to same-sex marriage. This has been a long awaited victory for same sex couples. (more…)

Xenophobia hits social media

With the current xenophobic attacks going on in the country, people have turned to social media to show their support and to raise awareness about the unrest going on in South Africa. (more…)

How Social CRM Software Can Help You Create Brand Loyalists

Marketers and business owners are always on the hunt for new and exciting leads, but who they often forget about are the customers that they already have.  What happens to those customers that you’ve already converted?  More often than not, those customers simply fall through the cracks.  Sure, you may…

Ananzi and Mustek take Litte Leaps in special needs education

Ananzi, South Africa’s leading search engine and web portal, has joined with Mustek in sponsoring and installing computers in the Little Leaps school for special needs children. Little Leaps (www.littleleaps.co.za) is attached to Little Village Christian Nursery School in Centurion, and caters for the needs of children with communication disorders,…