Why Implementing Social CRM Is Important To Your Business

Everyone and their pet is on social media these days, and so are smart businesses.  Companies from around the globe have found that being on sites like Facebook and Twitter have helped them significantly in terms of what is referred to as “social CRM”.  Social CRM, also known as “social customer relationship management”, allows for companies to make use of these social networks to foster a deeper connection and understanding with their potential leads and customers by being able to engage and interact with them.

[…]

Twitter Trends: Making Your Marketing Research Easier

On the first of May, Twitter released its brand new updated app for both Androids and iPhones.  Though not a whole lot has changed, there is one feature that businesses are sure to appreciate:  Trends.  Instead of needing to get your Hootsuite up and running, this brand new Twitter app feature can help you quickly and easily view any of the trends happening in your industry or niche both locally and worldwide.

[…]

10 mistakes made on Facebook pages

People often make mistakes made on their Facebook pages or in Social Media Marketing when trying to get their business into the marketplace. Follow this simple advice from Social Bakers. 1. Post too many times a day on Facebook The recommended number of posts for brands is about 1 – 2 posts per day, for media companies, this can be 5 – 10 posts Read more about 10 mistakes made on Facebook pages[…]